To fix missing Terms & Conditions, publish a page setting out the rules for using your site or service — acceptable use, liability limits, governing law, payment/refund terms if you sell, and IP ownership. Link it in your footer (and at signup/checkout), then re-scan.
Terms & Conditions (also called Terms of Service or Terms of Use) form the contract between you and your visitors or customers. Missing terms leave you without agreed rules on liability, disputes and acceptable use, and signal an incomplete site to the scanner and to prospects.
Check your website
See how your site handles how to fix missing terms & conditions — free, no account needed.
Business impact
Without terms, you have no agreed limitation of liability, no stated governing law, and weaker footing in disputes or chargebacks. For any site that sells, hosts accounts, or provides a service, terms are essential legal protection — and their absence is a visible professionalism gap during due diligence.
Why this happens
The scanner flags "Terms & Conditions Missing" when no terms link is detected on the homepage. Terms typically cover: acceptable use, account rules, payment/subscription/refund terms (if selling), intellectual property, disclaimers and limitation of liability, termination, governing law and jurisdiction, and how changes are communicated. They should be linked in the footer and accepted explicitly at signup or checkout where relevant.
How to confirm the issue
Manually: check your footer for a "Terms" / "Terms of Service" link and confirm the page loads.
With Plexa Trust: look for "Terms & Conditions Missing" in scan results and re-scan after publishing.
Step-by-step fix
Decide what your terms must cover based on what your site does (content, accounts, sales).
Draft or generate terms tailored to your business — ideally reviewed by a lawyer if you sell or handle sensitive data.
Include liability limits, governing law, IP ownership, and payment/refund terms if applicable.
Publish at a stable URL (e.g.
/terms).Link in the footer and require acceptance at signup/checkout where relevant.
Re-scan to confirm the finding clears.
Platform-specific fixes
WordPress
Create a new Page titled Terms & Conditions.
Use a reputable terms generator as a base, then tailor it; consider legal review if you sell.
Add it to your footer menu via Appearance → Menus.
Shopify
Settings → Policies → Terms of service — Shopify can generate a template.
Edit for your products, refunds and jurisdiction.
Shopify links policies at checkout; add a footer link in your theme navigation.
Wix / Squarespace
Create a Terms page and use the platform's legal/policy tools or a generator.
Tailor the content and add it to the footer navigation.
SaaS / custom app
Publish a
/termspage and require an explicit checkbox at signup.Record acceptance (timestamp/version) for enforceability.
Version the terms and notify users of material changes.
How to verify the fix
Match the terms to what your site actually does — avoid irrelevant boilerplate.
Get legal review if you take payments or handle sensitive data.
Version and date the terms; log acceptance for accounts.
Re-scan with Plexa Trust and confirm "Terms & Conditions Missing" is cleared.
Common mistakes
No terms at all on a site that sells or hosts accounts.
Generic terms that reference products or clauses you do not have.
Publishing terms but never linking them in the footer.
Not requiring explicit acceptance at signup/checkout.
Frequently asked questions
Are Terms & Conditions legally required?
Not always mandated by law like a privacy policy, but strongly recommended — they limit liability and set enforceable rules, especially if you sell or host accounts.
What is the difference from a privacy policy?
Terms govern use of your site/service (a contract); a privacy policy explains data handling (a legal disclosure). You typically need both.
Can I use a generator?
As a starting point, yes. Tailor it to your business and seek legal review if you take payments or handle sensitive data.
Where should terms be linked?
In your footer, and accepted explicitly via a checkbox at signup or checkout where relevant.
Do I need terms for a simple brochure site?
They are less critical but still useful for disclaimers and limiting liability. Sites with accounts or sales need them.
How do I make terms enforceable?
Require active acceptance (unticked checkbox), keep versioned records, and give notice of changes.
What is "governing law"?
The jurisdiction whose laws apply to disputes. Stating it reduces uncertainty if a disagreement arises.
How do I confirm the fix?
Check the footer link loads the terms page, then re-scan with Plexa Trust.
Think you've fixed it?
Run a free scan to verify the issue is resolved. Upgrade to Pro on Plexa Trust for the full audit, monitoring alerts, and score history.
Verify with a free scan